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Apex Technology has been serving the Carolinas since 1998, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

New Communications Changing the Face of Business

New Communications Changing the Face of Business

Communications are an integral part of your business’ operations, but they can often fall to the wayside due to other, more pressing matters. This is especially concerning, considering the remote nature of much work these days. Let’s examine some of the most important parts of a comprehensive communications infrastructure for your business.

Anytime, Anywhere Access

Many workers are still remote, and this trend is not going to dissolve anytime soon. Therefore, employers need to invest in anytime, anywhere access. The cloud is a great environment that allows for this kind of access, as you are essentially storing your infrastructure in an online environment where it can be accessed through a web browser or connected application. This allows employees to work in their own way on their own devices.

Unified Communications

The amount of communication solutions you implement for your business will inevitably grow over time, eventually reaching the point where they can become overwhelming. If these solutions don’t talk well to each other, then you will run into compatibility issues that complicate operations. A unified communications solution will give you access to several solutions that play nice with each other and are built to work around each other. All of these applications will also be found in the same location, making things much easier and more efficient from a workflow perspective.

Voice-over-IP Solutions

The office phone will never quite become a thing of the past, but the traditional handset has been on its way out the door for some time. Where businesses once relied on telephone providers for phone services, they are now focusing on consolidating services and eliminating costs by working with Voice over IP solutions. Companies can use their Internet connections and phone software installed on their devices to perform the same role as the office phone, making for a better way to get work done and communicate.

Apex Technology can help your organization implement any and all of the above solutions for maximum communication efficiency. To learn more, reach out to us at (704) 895-0010.

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